Privacy Policy

1. Introduction

LYRN LLC ("LYRN," "we," "us," or "our") operates the LYRN platform, which helps Value Creators share content, host live sessions, sell programs, and connect with their audiences. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

By using LYRN, you agree to the practices described in this policy. If you do not agree, please do not use the platform.

2. Information We Collect

We collect information you provide directly, information generated automatically when you use the platform, and information from third-party services you choose to connect.

• Account information: name, email address, password, profile photo, and other details you add to your profile.
• Creator content: videos, courses, landing pages, messages, session recordings, and other materials you upload or create.
• Usage data: pages visited, features used, device type, browser, IP address, and interaction logs.
• Payment information: billing details and transaction history processed by our payment providers. We do not store full credit card numbers.
• Communications: emails, support tickets, and other messages you send us.

3. How We Use Your Information

We use the information we collect to operate, improve, and secure the platform, including:

• Providing and personalizing your account and creator experience.
• Processing payments and payouts.
• Hosting and delivering your content to your audience.
• Communicating with you about product updates, support, and marketing (where permitted).
• Analyzing usage trends to improve features and performance.
• Detecting and preventing fraud, abuse, and security issues.

4. Cookies and Analytics

LYRN uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how the platform is used. We may use analytics services to collect aggregated, non-identifying usage data. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

5. Payments

Payments on LYRN are processed by third-party payment providers. We share only the information necessary to complete a transaction. These providers have their own privacy policies and security practices. LYRN does not store full credit card numbers on its own servers.

6. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers: hosting, payment processing, analytics, email delivery, and customer support vendors.
• Other users: information you choose to make public on your profile or creator landing page.
• Legal authorities: when required by law, court order, or to protect our rights and safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

7. Data Retention and Deletion

We keep your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data by contacting us at the email below. Some information may be retained in backups or as required by law.

8. Your Privacy Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at hello@lyrnapp.io. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

9. Security

We use industry-standard measures to protect your information, including encryption in transit and access controls. However, no online service can guarantee complete security. You are responsible for keeping your account credentials safe and for notifying us of any unauthorized access.

10. Children's Privacy

LYRN is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Continued use of LYRN after changes means you accept the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@lyrnapp.io.